Privacy Policy

Last updated: August 1, 2026

At NOVAZEN, we value your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, or contact our support team.

Information We Collect

We may collect personal information such as your name, phone number, email address, delivery address, order details, and communication preferences. We also collect technical information such as browser type, device information, and browsing activity to help improve our website and customer experience.

How We Use Your Information

  • To process and fulfill your orders
  • To communicate order updates, confirmations, and support messages
  • To improve our services, product recommendations, and website experience
  • To prevent fraud, maintain account security, and comply with legal obligations

Data Security

NOVAZEN uses reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. Payment information is handled through secure payment channels and is not stored on our servers.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal data, subject to applicable law and business requirements. If you would like to update your communication preferences or ask questions about your data, please contact our support team.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact NOVAZEN Support through the contact page on our website.