Orders and payment
All orders are subject to product availability, order confirmation, and successful payment where applicable. NovaZen reserves the right to refuse, cancel, or limit any order at our discretion, including orders affected by pricing errors, incorrect product information, suspected fraud, or availability issues.
Pricing
Prices are listed in Bangladeshi Taka (৳) and may change without prior notice. Promotional pricing, discounts, and special offers apply only during the stated offer period and according to their applicable conditions.
Product information
We make reasonable efforts to ensure that product descriptions, specifications, images, and prices displayed on our website are accurate. However, minor variations or errors may occur. NovaZen reserves the right to correct errors and update product information without prior notice.
Delivery and returns
Delivery timelines, charges, return eligibility, and related conditions are governed by our Shipping Policy and Return Policy. By placing an order, you agree to review and comply with the applicable policies.
Intellectual property
All content on this website, including text, graphics, images, logos, branding, layouts, and other materials, is the property of NovaZen or its respective owners and may not be copied, reproduced, modified, distributed, or used without appropriate permission.
User responsibilities
You agree to use the NovaZen website only for lawful purposes and in a manner that does not interfere with the security, operation, availability, or integrity of our website and services.
Limitation of liability
To the extent permitted by applicable law, NovaZen is not liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.
Changes to these terms
NovaZen may update or modify these Terms & Conditions from time to time. Changes become effective when they are published on this page. Continued use of our website after changes are posted indicates acceptance of the updated terms.
Contact us
If you have questions regarding these Terms & Conditions, please contact our support team through the NovaZen contact page.